If you have any further questions, please feel free to contact our Administrator.

• How much will it cost?
• Is staff available 24/7?
• What happens if I become sick and need more care?
• Is there a difference from a Nursing home?
• Can I come and go as I please?
• Is Victoria Manor Retirement Residence an accredited retirement residence?
• Do you have registered care staff?
• If I need to go to a nursing home, will you help manage the transfer?
• Are outings a part of your events program?
• Can I have a private function?
• Are there restrictions on when I can have visitors?
• Do I have a place to park my vehicle?
• Can I try Victoria Manor for a short stay?
• Can you accommodate a special diet?

How much will it cost?

Our resident rates start at $1,500. We strongly recommend that you contact our Administrator to arrange a tour and meeting to discuss your personal needs and requirements.

Is staff available 24/7?

Safety and security is foremost at Victoria Manor that is why we ensure staff is on duty 24 hours a day, seven days a week.

What happens if I become sick and need more care?

Victoria Manor believes in providing a holistic approach to health care that involves constant resident assessment and family involvement. Our role is to manage the realities of sickness and declining health. We invite external home care services when needed to accommodate higher care needs. However, through effective care planning, we can assist the resident and their family with the transition, if required, to Long-Term Care.

Is there a difference from a Nursing home?

Victoria Manor Retirement Residence promotes an independent lifestyle and encourages personal development and wellness. A Nursing Home, also referred to as a Long-Term Care home, manages more complex care needs and is publicly funded through and regulated by the Ministry of Health and Long-Term Care. Only ORCA (Ontario Retirement Communities Association) member residences are monitored to ensure they comply with industry standards. Victoria Manor is currently working toward ORCA accreditation.

Can I come and go as I please?

Your freedom is your choice. You can leave Victoria Manor at any time, whether for a stroll in the community or perhaps a vacation. We do not set any limitations. However, we are concerned with your safety and well-being and ask that you notify our staff if you plan on being away for a longer period of time.

Is Victoria Manor Retirement Residence an accredited retirement residence?

Victoria Manor is currently working toward accreditation through the Ontario Retirement Communities Association (ORCA). Only 60% of all retirement residences in Ontario are accredited, which means once we are accredited we have met and surpassed stringent industry standards. We encourage all of our residents to become familiar with the accreditation standards and more important, what this means for your safety, security and personal care. If a residence is not ORCA accredited, it is your right to know why.

Do you have registered care staff?

Remember our commitment to you - To continuously deliver an exceptional level of care and services that exceeds residents' expectations each and every day. This means employing registered staff that is certified through the Ontario College of Nurses.

If I need to go to a nursing home, will you help manage the transfer?

Your health is our business...from the moment you walk through our doors until the time a higher level of care is required. We will provide you with regular updates regarding the status of your care requirements; educate you and your family on the options and choices and connect you with the agency responsible for placement in a nursing home, the Community Care Access Centre (CCAC). In fact, we will continue to stay in touch with you even after you have departed Victoria Manor.

Are outings a part of your events program?

Most definitely! We have regular outings as part of our activity program such as shopping excursions, country and city tours, boat cruises, cultural outings and picnics at local parks. We have a wonderful selection of entertainment and of course we can't forget the casino for those who partake in gambling.

Can I have a private function?

It's as simple as letting us know when you need one of our function rooms. This is just one of the many special services we provide to our residents.

Are there restrictions on when I can have visitors?

We encourage you to have visitors at any time and can even accommodate the occasional overnight guest if occupancy allows. Remember, this is your residence and we strive to meet your needs each and every day.

Do I have a place to park my vehicle?

We offer FREE parking to our residents.

Can I try Victoria Manor for a short stay?

In fact, we are very proud of what we call "Short Stay Alternatives". We offer three unique ways to try us out:

Eldercare - this is a daily option where the guest can stay with us throughout the day or evening and participate in all of our regular programs and eat with the residents. They would return home at night. This is ideal for caregivers who require a little extra help. Cost is negotiated based on services and care provided.

Temporary Care - this option is available for a defined length of time; a day, a week, a month, or longer. Guests typically use this short stay alternative for post operative recovery or vacation care (when your caregivers are away for an extended period of time).

Transitional Housing - if you are on a long-term care waitlist but need immediate assistance with activities of daily living, this is an ideal option while you wait for your bed to become available.

Can you accommodate a special diet?

At Victoria Manor, our sumptuous meals are what set us apart. However, we also understand that your dietary choices may be limited due to health restrictions and offer alternative meal choices to accommodate you.